Bag it, Gorgeous!

Bag It, Gorgeous! Flash

Join Us on Facebook   Welcome to Bag it, Gorgeous!

How It Works

FAQ List

FAQ

Why should I rent instead of buy?

What makes shopping at Bag it, Gorgeous! different from the rest?

Are there any Membership Fees?

It sounds great to me so far! How does it work?

Why do you need to verify my Identification Card?

What is the wishlist?

Will you charge me delivery/pick-up fees?

Are the handbags authentic?

Are the handbags new?

What is the Gently-Loved Collection?

What if the handbag I am renting gets damaged or stolen?

Will you reward me if I refer a friend to you?

Will you also reward me if I post a review about your wondrous service?

How do I redeem the wonderful perk of 50% discount for my birthday month?

Can I request a handbag that I don’t see on your site?

Can I rent more than one handbag at a time?

Is there a maximum period for the rental?

When do my rental charges start/end?

How do you calculate return days?

How do I return the handbag?

Can I keep the handbag longer?

Can I purchase the handbag I rented?

What is Bag it & Keep it (BIKI) Program?

What is Member-Bag it & Keep it (M-BIKI) Program?

If I change my mind and do not want to keep it, can I back out of the BIKI and/or M-BIKI program?

I’ve got some authentic designer bags sitting around! How do I apply for M-ABIKI?

Can I use BIG Dollars to rent those handbags under the M-BIKI program?

What are your Payment methods?

What is your refund policy?

 

Why should I rent instead of buy?

Renting handbags gives you so many more options and lets you keep more money in that beautiful handbag. It is a great way to try new handbags as well. So if you are unsure of purchasing an expensive designer handbag, this is a great way to “test drive” it! Why spend thousands of dollars on a couple of handbags that will eventually just be sitting in your closet (you can only carry one at a time)? By renting, you can try dozens of handbags and always have that “IT” bag.
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What makes shopping at Bag it, Gorgeous! different from the rest?

We dare say that Bag it, Gorgeous! is the ONLY designer handbag rental company in Singapore that rewards its customers with reward dollars for every transaction made.  Whether you choose to pay via a credit/debit card, or whether you make the smart choice of purchasing value-added pre-paid packages, you will be rewarded with Bag it, Gorgeous! Dollars (BIG Dollars). 

Once you have made your first rental with us, you have already starting earning dollars which you can use to offset your next transaction!  You will just as be rewarded with BIG$ if you want to share your online retail therapy with your loved ones by sending them a Gift Certificate to shop with us!  This is how it works:

Singapore Dollar

BIG$

S$1.00

BIG$1.00


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Are there any Membership Fees?

No, we do not believe in charging membership fees. You do however have to register as a member to rent a handbag from us and it also allows you keep track of your own account but there are no fees involved and you can cancel your membership at any time.
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It sounds great to me so far! How does it work?

Log in to your account, and start browsing our site.  Pick out the handbag you would like to rent.  On the product details page, choose the number of days or weeks you would like to rent it for and click on "Bag it now!".  You will be directed to checkout, click on the "PROCEED TO PAYMENT" to confirm your rental. 


You can choose to pay via one of the following methods:

  1. 1. Credit Card payment.
  2. 2. Pre-Paid package.  It’s very simple.  For every one Singapore Dollar (S$1), it equates to twelve BIG Dollar (B$).   And we currently offer the following pricing deals below.
  3. 3. Gift Certificate redemption1 .  You must be a lucky recipient of our Gift Certificate to use this method to pay for your rental with us.  Simply choose your desired item, enter your activation code and go on to redeem your gift certificate!

    Singapore Dollar

    BIG$

    Extra Savings You Get!

    S$100.00

    BIG$1200.00 plus 100 BIG$ bonus

    8% more

    S$200.00

    BIG$2400.00  plus 400 BIG$ bonus

    16% more

    S$500.00

    BIG$6000.00 plus 1200 BIG$ bonus

    20% more

    S$1000.00

    BIG$12,000.00 plus 3000 BIG$ bonus

    25% more


Once your order is approved, we will contact you ASAP to confirm the delivery details. When the delivery schedule is set between you and our courier team, we will dispatch the bag to your residence2 anywhere in Singapore.  Under normal circumstances, you should be able to strut your gorgeous bag within two days.

1 Redemption of Gift Certificate is limited to rental transactions only.
2 Delivery is only done to address as specified on Identity Card.

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Why do you need to verify my Identification Card?

Honestly, it is to protect both yourself and our authentic designer bags.  When we conduct such checks, it will help to protect you from unauthorized use of your personal details without your knowledge and consent, hence you will not find yourself in legal troubles when the bag is delivered to another person using your details.   We seek your co-operation to avoid identity theft in order to increase the security of our community.

To that effect, please present your Identification Card in person to our courier team for our verification and record purposes.  We reserve the right to refuse delivery if we could not verify the delivery address to your Identification Card during the initial delivery. 
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What is the wishlist?

If the handbag you want is currently rented and not available, you can request to be put on the wishlist by clicking on the “Add to wishlist”. When the bag becomes available, we will send an email alert to all members who are on the wishlist.  The handbag will go to the first member who 'Bag it' online.  You can also remove your name from the wishlist at any time.
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Will you charge me delivery/pick-up fees?

Your rental fees are only for the handbag, nothing else.  We bear the shipping costs in Singapore as part of our service to you.
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Are the handbags authentic?

Absolutely 100%!  You can rent from us with confidence! Our designer-ware is 100% authentic as we only procure brand-new designer handbags from the boutiques. It is our promise to you! We guarantee you 100% satisfaction on its authenticity. If you are not satisfied with the item, you can return to us at no cost and receive a refund or credit that you can utilise on future transactions.
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Are the handbags new?

All of our handbags are in new or like new condition. If a handbag is determined to no longer qualify as like new, then the handbag will be moved to our Gently-Loved section under the Gorgeous Deals tab where members can purchase them at a fraction of the retail price. We have extremely high standards and WILL NOT send you a worn out handbag.
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What is the Gently-Loved Collection?

These handbags have been loved and used more than the other handbags we have available. These handbags are still in excellent condition but show a little more wear, mainly on the inside of the handbag. We offer members these handbags at a deeper discount even though they are still a true luxury.
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What if the handbag I am renting gets damaged or stolen?

While we know this is rare and unfortunate, it does happen.  Do contact us right away!  We will assess the damage.  Anything beyond normal wear and tear will be charged a repair fee. If the handbag is beyond repair, then an amount up to full retail replacement will be charged to your credit card. Some handbags are limited editions and therefore will have higher replacement charges due to their increased value.  If the handbag is lost or stolen and not being returned to us, you will be charged a replacement fee dependent on the item in question.  The replacement fee is calculated taking into consideration the handbag’s demand on our site, our purchased retail price and its condition and value, all of which are determined by us in our sole discretion.  Any damage/replacement costs will be communicated to you directly.  Please see our terms and conditions for more information.
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Will you reward me if I refer a friend to you?

We appreciate and value your referrals.  When you refer a friend to our site and your friend becomes a member and eventually rents from us, your account will be credited with BIG$50 which you can use on your next rental.  So go check out your Account and Refer a Friend now!
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Will you also reward me if I post a review about your wondrous service?

Of course, Gorgeous!  When you like our product or service and post a review about it, we will reward you just as well for sharing with us!  Get B$5.00 for each review you submit!  Post more reviews and start earning those well-deserved BIG dollars!
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How do I redeem the wonderful perk of 50% discount for my birthday month3?

Yes, we celebrate happy occasions with our beloved members and just for you, we are giving you 50% discount for your birthday month!

We will email you a discount coupon which you will use before proceeding to check-out.  Do note that this discount is available for one-time redemption for one week's rental within the same birthday month and it will remain valid for the next 30 calendar days.  This offer shall cease 30 days after the birth-date has passed.


3 Redemption of 50% discount coupon for birthday month is limited to rental transactions only.
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Can I request a handbag that I don’t see on your site?

Most certainly!! We look forward to any and all requests and will try to fill as many as possible.  Log in to your account and use the form under “Your Coveted List”.  Or just email us at customerservice@bagitgorgeous.com.  Tell us what handbags you are looking for and should we decide to procure it, you will be the first to rent it!
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Can I rent more than one handbag at a time?

For first time customers – you can only rent one handbag.  After that, just let us know if you would like more than one and we will review your account and try to accommodate you as much as possible. In this fashion, until your account has been upgraded to a Gold Member, we will only hand you possession of one bag at any point in time.  We will only extend another bag to you when the current bag has been returned to us.
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Is there a maximum period for the rental?

Depending on the bag in question, you can rent it for up to a maximum of 12 weeks so long as your account is well maintained and serviced.

However, you may notice that some of our bags are available for 4 weeks' rental only.  This is because we would like other members to share the joy of carrying new arrivals or beautiful bags that's such a gem to find!
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When do my rental charges start/end?

We calculate on a 24-hours basis.  Once the bag is delivered and signed for, the rental charges begin.  Say, if you receive it at 12noon, it shall be considered 1 day at 12noon the next day, 24 hours later. The charges will end as soon as the handbag is received by our courier team.
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How do you calculate return days?

One week is 7 days and one month is 4 weeks. For example, if you signed for a one week rental on a Monday, we must have it back into our system by the end of the following Monday.  We operate from 10 am to 6pm, 7 days a week.
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How do I return the handbag?

Before the expiry of your rental term, we will send you a reminder email as part of our customer service. Alternatively, a day before the rental ends, just give us a call to arrange a time to pick it up from you on the due date.  Again, we will only collect from your residence.
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Can I keep the handbag longer?

Yes, you can! If you love your handbag and aren't ready to let go, you may keep it longer.  Two days before the handbag is due back, we send out reminder email, so if you would like to hang on to your bag, just reply to that email so we may arrange for you to continue to bag it before the extension week starts.

You may also notice that we are offering certain bags for 1 day's rental.  This is to simply accommodate for special occasions like wedding dinners, corporate functions and other important social gatherings.  We know you want to make full use of your hard-earned money and as you may only use it once, it doesn't makes sense at all to be paying for those unused days.  That's why we are offering this special service to our gorgeous members!  However, should you eventually decide to keep it longer than 1 day, we offer you the flexibility of 1 week's rental.  For example, your current bag for 1 day's rental is S$42.50, you would just need to pay another S$42.50 to keep it for 6 days more; taking you back to the original 1 week's rate at S$85.00 flat.  Aren't we just thoughtful and generous?!

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Can I purchase the handbag I rented?

Yes - if you are interested in buying the handbag from us, just email us at customerservice@bagitgorgeous.com.  We will email you the purchase price with directions on how to purchase the bag.  It is however at the Management’s discretion to determine if the handbag in question will be available for sale.
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What is Bag it & Keep it (BIKI) Program?

Our BIKI Program is our way to let our members to eventually own those gorgeous authentic designer handbags they have been renting. Essentially, if you rent the item for a consecutive number of weeks and at the end of the period, the item is yours to keep!  Check out these bags now!

Please be advised that this BIKI Program uses BIG$ for payment as we believe it’s the way to go for you to gain more reward dollars and you need not worry about extending week after week and lapse out of the Program as consecutive weeks rental is the primary condition to own it.  Leave the mundane work to us and you just focus on enjoying that gorgeous bag!
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What is Member-Bag it & Keep it (M-BIKI) Program?

This is a program which allows our members to consign their authentic designer bags in tip-top condition to us for other members to rent for continuous weeks and keep it thereafter.   It is a smart way where our members earn that extra cash instead of letting the bags collect dust than cash!

To upkeep our reputation and strong belief, we impose a stringent verification process to ensure the consigned handbags are authentic and in supreme condition.  All consignment bags must produce receipts and authenticity cards, if applicable, from its respective boutiques.  Members who are keen to consign their bags must sign a Consignment Agreement with us to certify its authenticity.
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If I change my mind and do not want to keep it, can I back out of the BIKI and/or M-BIKI program?

You most certainly can as we know you may find the handbag to be unsuitable for your use. Just let us know and we will refund you 15% of the total rental period, subject to the conditions of the handbag upon its return to us. 
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I’ve got some authentic designer bags sitting around! How do I apply for M-ABIKI?

You must be a registered member with us.   Send us an email to customerservice@bagitgorgeous.com stating your intention and we shall revert with a M-BIKI Form seeking more information from you. Thereafter, we will arrange to collect the bag from you and collect a non-refundable $50 consignment fee in cash for each bag you consign to us. The consignment fee shall covers administration, professional photography, courier and hosting costs.  As stated above, you are required to sign a Consignment Agreement to certify the authenticity of your bag, amongst other terms. Each Consignment Agreement is valid for six (6) months.  If your handbag is not sold within the stipulated six (6) months, it shall be returned to you.  If the bag is rented out during the consignment period, we will collect 20% commission of the rental proceeds and distribute the proceeds to you at the end of period you stipulate which can be monthly or at the end of the consignment period.

However, the Management has the right to accept selected brands and models to be included in this program.  
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Can I use BIG Dollars to rent those handbags under the M-BIKI program?

We afraid this is not possible as these handbags are on a consignment basis and we need to return the rental proceeds to the member.  We trust you understand our circumstances.
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What are your Payment methods?

We do not accept cash. Payments are done through credit/debit cards from VISA or MASTERCARD or AMEX.  We also accept payments through PayPal secure online payment gateway. You do not need to be a member of PayPal to complete the payment; you simply need to provide your payment information on PayPal website without exposing your information to us.
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What is your refund policy?

Refunds may be given at the discretion of the Management.
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